|
|
 |
| Homepage > Online Support |
|
| Why the screen is black when I login VioGate? |
| Applied Models: |
- VioCard-100
- VioCard-300
- VioGate-140
- VioGate-340(340A)
|
| Answer: |
Please check the following:
- IE version is 5.0 or above.
- Check the security settings of IE in Tools/ Internet Options select it as Medium or lower.
- Virus scan program is turned off.
- If you are using Windows 2000 or XP, make sure your user account has authority to install software.
- Clear the cookies in your IE.
|
| 2009/6/19 |
|
Question ID:146 |
|
| For more technical support, please contact us. |
|
|
