Say goodbye to the old look -- QNAP Security is launching an all-new site very soon. Start using it right now! [Go]
About QNAP Security Products News Center Downloads Applications Online Support
Warranty & Service
Online Support Form
Homepage > Online Support
Why the screen is black when I login VioGate?
Applied Models:
  • VioCard-100
  • VioCard-300
  • VioGate-140
  • VioGate-340(340A)

Please check the following:

  1. IE version is 5.0 or above.
  2. Check the security settings of IE in Tools/ Internet Options select it as Medium or lower.
  3. Virus scan program is turned off.
  4. If you are using Windows 2000 or XP, make sure your user account has authority to install software.
  5. Clear the cookies in your IE.
Question ID:146
For more technical support, please contact us.
| Home | About QNAP Security | Privacy Policy | Terms of Use | Contact us | Site Map |
 Asia - Taiwan QNAP Systems, Inc.     TEL: +886-2-2641 2000      FAX: +886-2-2641 0555
Copyright ©2011; QNAP Systems, Inc. All Rights Reserved. This site is bestviewed in 1024 x 768 true color with IE7.0+ or Firefox 3.0+