In the monitoring page of VioStor, if I unable to view live video on one of the cameras, what should I do?
Applied Models:
NVR-101
NVR-1012
NVR-104P
NVR-104V
VioStor-101A
VioStor-101P
VioStor-101V
VioStor-2008
VioStor-2012
VioStor-201A
VioStor-201P
VioStor-201V
VioStor-5012
VioStor-5020
VioStor-8040
VioStor-8040U-RP
Answer:
If the IP address, name and password entered in the camera configuration page are correct, You could use the Test function to verify the connection.
When the PC and the network camera are in the same subnet, while VioStor is in another one, you cannot view the monitoring screen from the PC. You can solve the problems by the following methods
Method 1: Enter the IP address of the network camera as the WAN IP in VioStor.
Method 2: Configure the router to allow internal access to the public IP address and the mapped ports of the network cameras.
