QNAPSecurity  
About QNAP Security Products News Center Downloads Applications Online Support
FAQ
Warranty & Service
Online Support Form
 
 
 
Homepage > Online Support
I've installed Sony cameras behind the router, and the NVR couldnˇ¦t detect any motion detection from the cameras. Why?
Applied Models:
  • NVR-101
  • NVR-1012
  • NVR-104P
  • NVR-104V
  • VioStor-101A
  • VioStor-101P
  • VioStor-101V
  • VioStor-2008
  • VioStor-2012
  • VioStor-201A
  • VioStor-201P
  • VioStor-201V
  • VioStor-5012
  • VioStor-5020
  • VioStor-8040
  • VioStor-8040U-RP
Answer:

Sony cameras deliver alarm by FTP port, but they do not support FTP port mapping. Therefore, your NVR cannot detect any alarm from the cameras if they are installed behind the router.

2009/6/22
Question ID:478
For more technical support, please contact us.
 
QNAPSecurity
| Home | About QNAP Security | Privacy Policy | Terms of Use | Contact us | Site Map |
 Asia - Taiwan QNAP Systems, Inc.     TEL: +886-2-2641 2000      FAX: +886-2-2641 0555
Copyright ©2011; QNAP Systems, Inc. All Rights Reserved. This site is bestviewed in 1024 x 768 true color with IE7.0+ or Firefox 3.0+