QNAPSecurity  
About QNAP Security Products News Center Downloads Applications Online Support
FAQ
Warranty & Service
Online Support Form
 


Support (English and Chinese only)

qnapskype
Support, Service Hours:
09:30~ 24:00 (GMT + 8)
 
 
Homepage > Online Support
When I monitored the image on the NVR for a while, my PC did not respond until I closed the IE browser. Why?
Applied Models:
  • NVR-101
  • NVR-1012
  • NVR-104P
  • NVR-104V
  • VioStor-101A
  • VioStor-101P
  • VioStor-101V
  • VioStor-2008
  • VioStor-2012
  • VioStor-201A
  • VioStor-201P
  • VioStor-201V
  • VioStor-5012
  • VioStor-5020
  • VioStor-8040
  • VioStor-8040U-RP
Answer:

Please make sure your PC meets the following requirements.

VioStor-101/ NVR-104/ NVR-101

  • CPU: Pentium 4 (2GHz)
  • Memory: 512MB or above
  • Operation system: Windows XP or Vista (32-bit)
  • Browser: IE6 or later

VioStor-2008/ 201

  • CPU:
    * Motion-JPEG format (up to 8 channels): Pentium 4 CPU 2.2 GHz or above
    * MPEG-4/ H.264 format (up to 8 channels): Dual core CPU 2.2 GHz or above
  • Memory: 1GB or above
  • Operation system: Windows XP or Vista (32-bit)
  • Browser: IE6 or later

VioStor-5012/ 2012

  • CPU:
    * Motion-JPEG format (up to 12 channels): Pentium 4 CPU 2.4 GHz or above
    * MPEG-4/ H.264 format (up to 12 channels): Dual core CPU 2.4 GHz or above
  • Memory: 1GB or above
  • Operation system: Windows XP or Vista (32-bit)
  • Browser: IE6 or later

VioStor-5020

  • CPU:
    * Motion-JPEG format (up to 20 channels): Pentium 4 CPU 2.8 GHz or above
    * MPEG-4/ H.264 format (up to 20 channels): Dual core CPU 2.8 GHz or above
  • Memory: 1GB or above
  • Operation system: Windows XP or Vista (32-bit)
  • Browser: IE6 or later

VioStor-8040U-RP/ 8040

  • CPU:
    * Motion-JPEG format (up to 40 channels): Dual core CPU 2.4 GHz or above
    * MPEG-4/ H.264 format (up to 40 channels): Quad core CPU 2.4 GHz or above
  • Memory: 1GB or above
  • Operation system: Windows XP or Vista (32-bit)
  • Browser: IE6 or later
2009/6/22
Question ID:479
For more technical support, please contact us.
 
QNAPSecurity
| Home | About QNAP Security | Privacy Policy | Terms of Use | Contact us | Site Map |
 Asia - Taiwan QNAP Systems, Inc.     TEL: +886-2-2641 2000      FAX: +886-2-2641 0555
Copyright ©2011; QNAP Systems, Inc. All Rights Reserved. This site is bestviewed in 1024 x 768 true color with IE7.0+ or Firefox 3.0+