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| Homepage > Online Support |
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| When I cannot access VioStor via the default IP or the IP shown in Quick Setup Wizard, what should I do? |
| Applied Models: |
- NVR-101
- NVR-1012
- NVR-104P
- NVR-104V
- VioStor-101A
- VioStor-101P
- VioStor-101V
- VioStor-2008
- VioStor-2012
- VioStor-201A
- VioStor-201P
- VioStor-201V
- VioStor-5012
- VioStor-5020
- VioStor-8040
- VioStor-8040U-RP
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| Answer: |
Please follow the steps below.
- Check if the VioStor is turned on.
- Check the network connection of the computer and the VioStor.
- Check the IP address settings of the VioStor and the connected computer. Make sure they are in the same subnet.
- Refresh Quick Setup Wizard and check the IP address of the VioStor.
- Enter http://169.254.100.100 in the IE browser to connect to the VioStor.
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| 2009/6/22 |
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Question ID:481 |
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| For more technical support, please contact us. |
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