I cannot find the NVR by QNAP Finder. The network connection is normal. What should I do?
Applied Models:
NVR-101
NVR-1012
NVR-104P
NVR-104V
VioStor-101A
VioStor-101P
VioStor-101V
VioStor-2008
VioStor-2012
VioStor-201A
VioStor-201P
VioStor-201V
VioStor-5012
VioStor-5020
VioStor-8040
VioStor-8040U-RP
Answer:
This may be caused by NOD ESET SMART SECURITY antivirus software. The firewall of the software blocks the port used by Finder. To resolve this error, please follow the steps below:
Click “Setup” > “Advanced Personal firewall setup”.
Select “Interactive mode” for Filtering mode and click “OK”.
After finishing the settings, you can start to use QNAP Finder correctly.
