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| Homepage > Online Support |
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| I tried to login NVR by Finder. After entering the user name and password, an error message was shown and the login failed. Why? |
| Applied Models: |
- NVR-101
- NVR-1012
- NVR-104P
- NVR-104V
- VioStor-101A
- VioStor-101P
- VioStor-101V
- VioStor-2008
- VioStor-2012
- VioStor-201A
- VioStor-201P
- VioStor-201V
- VioStor-5012
- VioStor-5020
- VioStor-8040
- VioStor-8040U-RP
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| Answer: |
This is caused by the IE plugin installed by Skype. Please uninstall Skype and reinstall it according to the steps below.
- Click “Options” at the bottom left.
- Disable “Install Skype Plugin for Internet Explorer”.
- Finish the Skype installation and try to use the Finder again.
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| 2009/6/22 |
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Question ID:501 |
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| For more technical support, please contact us. |
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