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How to update the VioStor-101/ VioStor-201 series to use the new web multi-channel playback interface?
Applied Models:
  • VioStor-101A
  • VioStor-101P
  • VioStor-101V
  • VioStor-201A
  • VioStor-201P
  • VioStor-201V
Answer:

Notice: If the system is running properly, you do not need to update the firmware. QNAP is not responsible for any forms of data loss caused by improper or illegal system update.

Before updating the system firmware, please do the following:

  1. Back up all the disk data on the server to avoid any potential data loss during the system update.
  2. Download the release notes of the same version as the firmware from QNAP Security website http://www.qnapsecurity.com/download.asp. Read the release notes carefully to make sure you need to upgrade the firmware.
  3. Make sure the product model and the firmware version are correct.

To use the new web multi-channel playback interface, you need to update the VioStor firmware to version 2.7.0 first. Follow the steps below to update the firmware:

  1. If you have installed the hard drive(s) in the VioStor, you are suggested to update the system with the firmware that includes playback.
    1. Update the system with the firmware that does not include playback. You can download the firmware that does not include playback from QNAP Security website http://www.qnapsecurity.com/download.asp.
    2. Update playback

      By Firmware
      Update the system with the firmware that includes playback.
      After updating the firmware, you can use the new web multi-channel playback interface. You can download the firmware that includes playback from QNAP Security website http://www.qnapsecurity.com/download.asp.

      By QNAP Finder
      1. Run the Finder.
      2. Click "Settings" > "Run Quick Configuration Wizard".
      3. Enter the administrator name and password.
        Default administrator name: administrator
        Password: admin
      4. The Quick Configuration Wizard will be shown. Click "Next" to continue.
      5. In Step 7, click "Browse…" to select the correct package file of the ActiveX Player for update. You can download the correct package file of the ActiveX Player from QNAP Security website http://www.qnapsecurity.com/download.asp.
      6. Confirm the changes.
      7. After applying the changes, the server will restart. Click "Finish" to exit the wizard.
      8. To use new multi-channel playback interface, you must install the ActiveX control. Follow the instructions to install it.
      9. After that, you can use new web multi-channel playback interface.
  2. If you have not installed any hard drives in the VioStor, you must update the system with the firmware that does not include playback.
    After updating, follow the steps below to use the new web multi-channel playback interface.
    1. Install the hard disk(s) in the VioStor.
    2. Update Playback

      By QNAP Finder
      1. Run the Finder.
      2. Click "Settings" > "Run Quick Configuration Wizard".
      3. Enter the administrator name and password.
        Default administrator name: administrator
        Password: admin
      4. The Quick Configuration Wizard will be shown. Click "Next" to continue.
      5. In Step 7, click "Browse…" to select the correct package file of the ActiveX Player for update. You can download the correct package file of the ActiveX Player from QNAP Security website http://www.qnapsecurity.com/download.asp.
      6. Confirm the changes.
      7. After applying the changes, the server will restart. Click "Finish" to exit the wizard.
      8. To use new multi-channel playback interface, you must install the ActiveX control. Follow the instructions to install it.
      9. After that, you can use new web multi-channel playback interface.

      By VioStor

      1. Connect to the VioStor.
      2. Click the playback button on the monitoring page.
      3. Click "Install" to install the ActiveX control from the Internet.

        Note: Make sure that the VioStor is connected to the Internet.
      4. After that, you can use new web multi-channel playback interface.
2009/6/22
Question ID:506
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