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When I use Mobotix cameras, the image size doesn't match the resolution setting on NVR. Why?

Applied Models:

NVR-104P
NVR-104V
VS-101P
VS-101V
VS-2008
VS-2012
VS-201P
VS-201V
VS-4016U-RP
VS-5012
VS-5020
VS-8024
VS-8024U-RP
VS-8032
VS-8032U-RP
VS-8040
VS-8040U-RP

Answer:

Situation: When setting resolution setting of Mobotix cameras as 2048 x 1536, 1280 x 960, 1024 x 768 and 800 x 600, the image size will become 768 x 576. When setting resolution setting of Mobotix cameras as 704 x 756, the image size will become 704 x 528. When setting resolution setting of Mobotix cameras as 352 x 288, the image size will become 352 x 264.

Solution: Please go to camera' page to set QuickControl value as "Full Image". The issue will be solved.

2010/3/31

Question ID:696

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