QNAPSecurity  
About QNAP Security Products News Center Downloads Applications Online Support
FAQ
Warranty & Service
Online Support Form
 


Support (English and Chinese only)

qnapskype
Support, Service Hours:
09:30~ 24:00 (GMT + 8)
 
 
Homepage > Online Support
After I enable H.264 recording of an AXIS M7001 camera on two NVR servers, when I click test button on camera configuration page, NVR will return "MJPEG Test OK but MPEG-4 Failed when trying RTSP protocol. Why?
Applied Models:
  • NVR-104P
  • NVR-104V
  • VS-101P
  • VS-101V
  • VS-2008
  • VS-2012
  • VS-201P
  • VS-201V
  • VS-4016U-RP
  • VS-5012
  • VS-5020
  • VS-8024
  • VS-8024U-RP
  • VS-8032
  • VS-8032U-RP
  • VS-8040
  • VS-8040U-RP
Answer:

When multiple NVRs send connection requests, AXIS M7001 cameras will sometimes return MSB_RET_HTTP_REQUEST_FAILED.

Please try to reboot AXIS M7001 to solve the issue. Otherwise, please make sure that AXIS M7001 camera is only connected by one NVR.

2010/3/31
Question ID:698
For more technical support, please contact us.
 
QNAPSecurity
| Home | About QNAP Security | Privacy Policy | Terms of Use | Contact us | Site Map |
 Asia - Taiwan QNAP Systems, Inc.     TEL: +886-2-2641 2000      FAX: +886-2-2641 0555
Copyright ©2011; QNAP Systems, Inc. All Rights Reserved. This site is bestviewed in 1024 x 768 true color with IE7.0+ or Firefox 3.0+