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Support (English and Chinese only)

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Support, Service Hours:
09:30~ 24:00 (GMT + 8)
 
 
Homepage > Online Support

This online support request form is particularly for customers who have purchased QNAP products. If you are not yet our customer, please submit your enquiries by sales inquiry.

Submit your questions below for advanced product service and information. We'll reply you by e-mail within 24 hours after your submission (working days only). To avoid any misunderstandings and for our faster response, please report your questions in English.Thank you for your cooperation.

Personal Information
Company Name:
Contact Name: * All fields with * are required.
Job Title:
E-mail: * All fields with * are required.Error Format
Address:
Location: * All fields with * are required.All fields with * are required.
Telephone:
(Include country & area code)
Fax:
(Include country & area code)
 
Product Information/Question
Model Name: *
Firmware Version : * All fields with * are required.
Product Serial Number: * All fields with * are required.
 (Located at the bottom of the product. Example: Q061Q00038)
Language:
Client Operating System:
Detail Hard Disk information:
Hard Disk Model
Hard Disk Capacity
RAID configuration
Confirmation Code: *

All fields with * are required.Error Format
Question: * All fields with * are required.
Remark:

All fields with * are required.
 
 
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