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Support (English and Chinese only)
qnapskype
Support, Service Hours:
09:30~ 24:00 (GMT + 8)
 
 
Homepage > Online Support

This online support request form is particularly for customers who have purchased QNAP products. If you are not yet our customer, please submit your enquiries by sales inquiry.

Submit your questions below for advanced product service and information. We'll reply you by e-mail within 24 hours after your submission (working days only). To avoid any misunderstandings and for our faster response, please report your questions in English.Thank you for your cooperation.

Personal Information
Company Name:
Contact Name: *
Job Title:
E-mail: *
Address:
Location: *
Telephone:
(Include country & area code)
Fax:
(Include country & area code)
 
Product Information/Question
Product Line: * Surveillance
Model Name: *
Firmware Version : *  (Not Sure?)
Product Serial Number: *


 (Located at the bottom of the product. Example: Q061Q00038)
Language:
Client Operating System:
Detail Hard Disk information:
Hard Disk Model
Hard Disk Capacity
RAID configuration
Confirmation Code: *
Enter the code exactly as it appears.
Question: *
Remark:
   
All fields with * are required.
 
 
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