QNAP Security Product Support Status

QNAP provides you with all the support and services you need to ensure that each of our products runs efficiently throughout every stage of its life cycle—from the time it’s purchased until its end-of-life. Whether it’s hardware replacements or updates for your operating system (OS) or NVR applications, QNAP has you covered. See what’s available for your model.

Model Hardware Repair or Replacement QVR and Firmware Updates and Maintenance Technical Support and Security Updates
1 Bay
NVR -101 Limited 20010-07 (2.8.0 4010) 2010-07
NVR -1012 Limited 20010-07 (2.8.0 4010) 2010-07
NVR-104 P Limited 2011-06 (3.3.2 6218) 2011-06
NVR-104 V Limited 2011-06 (3.3.2 6218) 2011-06
VS-101 P Limited 2011-06 (3.3.2 6218) 2011-06
VS-101 V Limited 2011-06 (3.3.2 6218) 2011-06
2 Bay
VS-201 P Limited 2011-06 (3.3.2 6218) 2011-06
VS-201 V Limited 2011-06 (3.3.2 6218) 2011-06
VS-2004L Limited 2015-01(4.2.0 8426) 2015-12
VS-2008L Limited 2015-01 (4.2.0 8426) 2015-12
VS-2004 Limited 2014-10 (3.6.0 8221) 2014-10
VS-2008 Limited 2014-10 (3.6.0 8221) 2014-10
VS-2008 Limited 2014-10 (3.6.0 8221) 2014-10
VS-2004 Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-2008 Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-2012 Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-2104L Full 2020-06 Active
VS-2108L Full 2020-06 Active
VS-2104 Pro+ Limited 2019-01 2017-11
VS-2108 Pro+ Limited 2019-01 2017-11
VS-2112 Pro+ Limited 2019-01 2017-11
VS-2204 Pro+ Full 2020-06 Active
VS-2208 Pro+ Full 2020-06 Active
VS-2212 Pro+ Full 2020-06 Active
VSM-2000 Limited 2017-04 (1.2.09 20160607) 2018-12
4 Bay
VS-4008 Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-4016 Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-4020 Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-4008U-RP Limited 2014-10 (3.6.0 8221) 2014-10
VS-4012U-RP Limited 2014-10 (3.6.0 8221) 2014-10
VS-4016U-RP Limited 2014-10 (3.6.0 8221) 2014-10
VS-4008U-RP Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-4012U-RP Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-4016U-RP Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-4108 Pro+ Full 2020-06 Active
VS-4112 Pro+ Full 2020-06 Active
VS-4116 Pro+ Full 2020-06 Active
VS-4108U-RP Pro+ Full 2020-06 Active
VS-4112U-RP Pro+ Full 2020-06 Active
VS-4116U-RP Pro+ Full 2020-06 Active
VSM-4000U-RP Limited 2017-04 (1.2.09 - 20160607) 2018-12
5 Bay
VS-5012 Limited 2014-10 (3.5.0 8221) 2014-10
VS-5020 Limited 2014-10 (3.5.0 8221) 2014-10
6 Bay
VS-6012 Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-6016 Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-6020 Pro Limited 2016-07 (5.1.0 20160608) 2016-07
VS-6112 Pro+ Full 2020-06 Active
VS-6116 Pro+ Full 2020-06 Active
VS-6120 Pro+ Full 2020-06 Active
8 Bay
VS-8024 Limited 2015-12 (4.0.0 8221) 2015-12
VS-8032 Limited 2015-12 (4.0.0 8221) 2015-12
VS-8040 Limited 2015-12 (4.0.0 8221) 2015-12
VS-8124 Pro+ Limited 2019-01 2018-10
VS-8132 Pro+ Limited 2019-01 2018-10
VS-8140 Pro+ Limited 2019-01 2018-10
VS-8148 Pro+ Limited 2019-01 2018-10
VS-8224 Pro+ Full 2020-06 Active
VS-8232 Pro+ Full 2020-06 Active
VS-8240 Pro+ Full 2020-06 Active
VS-8248 Pro+ Full 2020-06 Active
VS-8024U-RP Limited 2015-12 (4.0.0 8221) 2015-12
VS-8032U-RP Limited 2015-12 (4.0.0 8221) 2015-12
VS-8040U-RP Limited 2015-12 (4.0.0 8221) 2015-12
VS-8124U-RP Pro Limited 2019-01 2018-10
VS-8132U-RP Pro Limited 2019-01 2018-10
VS-8140U-RP Pro Limited 2019-01 2018-10
VS-8148U-RP Pro Limited 2019-01 2018-10
VS-8124U-RP Pro+ Full 2020-06 Active
VS-8132U-RP Pro+ Full 2020-06 Active
VS-8140U-RP Pro+ Full 2020-06 Active
VS-8148U-RP Pro+ Full 2020-06 Active
12 Bay
VS-12140U-RP Pro Limited 2019-01 2018-11
VS-12148U-RP Pro Limited 2019-01 2018-11
VS-12156U-RP Pro Limited 2019-01 2018-11
VS-12164U-RP Pro Limited 2019-01 2018-11
VS-12140U-RP Pro+ Limited 2019-01 2019-07
VS-12148U-RP Pro+ Limited 2019-01 2019-07
VS-12156U-RP Pro+ Limited 2019-01 2019-07
VS-12164U-RP Pro+ Limited 2019-01 2019-07

2-Bay

8-Bay