QNAP School > FAQ > System
I cannot login the VioStor by Internet Explorer after installing Kaspersky anti-virus software. What should I do?

Applied Models:

  • NVR-101
  • NVR-1012
  • NVR-104P
  • NVR-104V
  • VS-101P
  • VS-101V
  • VS-2008
  • VS-2012
  • VS-201P
  • VS-201V
  • VS-4016U-RP
  • VS-5012
  • VS-5020
  • VS-8024
  • VS-8024U-RP
  • VS-8032
  • VS-8032U-RP
  • VS-8040
  • VS-8040U-RP


Please follow the steps below to adjust the Kaspersky settings.
1.    Open the application settings window of Kaspersky.

2.    Click “Threats and exclusions” and click “Settings” under “Exclusions”.

3.    On the “Trusted applications” tab, click “Add”.

4.    Find and select “iexplore”.
       Normally you can find it under C:/Program Files/Internet Explorer

5.    Check the option “Do not scan network traffic” and click “OK”.

6.    Click “specify any” following “remote IP addresses”.  Then input the NVR IP address.