QNAP School > FAQ > Recording
When I go to NVR playback page to play the recording files, I found some frames are skipped. How can I playback all the frames?

Applied Models:

  • VS-12140U-RP Pro
  • VS-12148U-RP Pro
  • VS-12156U-RP Pro
  • VS-12164U-RP Pro
  • VS-2004 Pro
  • VS-2004L
  • VS-2008 Pro
  • VS-2008L
  • VS-2012 Pro
  • VS-4008 Pro
  • VS-4008U-RP Pro
  • VS-4012 Pro
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  • VS-4016U-RP Pro
  • VS-4108 Pro+
  • VS-4112 Pro+
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  • VS-6012 Pro
  • VS-6016 Pro
  • VS-6020 Pro
  • VS-6112 Pro+
  • VS-6116 Pro+
  • VS-6120 Pro+
  • VS-8024
  • VS-8024U-RP
  • VS-8032
  • VS-8032U-RP
  • VS-8040
  • VS-8040U-RP
  • VS-8124 Pro+
  • VS-8124U-RP Pro
  • VS-8132 Pro+
  • VS-8132U-RP Pro
  • VS-8140 Pro+
  • VS-8140U-RP Pro
  • VS-8148 Pro+
  • VS-8148U-RP Pro

Answer:

  1. Please go to playback page.
  2. Click "Options."
  3. Change to "Play all frames."
    Note: Default option is to "Skip expired video frames when necessary, and make playback as smooth as possible."
2013/02/19
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