QNAP School > FAQ > Monitoring Page
Why PTZ camera cannot work for VioCard/ VioGate?

Applied Models:

  • VioCard-100
  • VioCard-300
  • VioGate-140
  • VioGate-340(340A)


Please make sure the PTZ model is supported by VioCard/ VioGate. Check if the baud rate settings of the camera are the same. If the camera cannot be used or you need to support specific camera, please contact QNAP technical support.