QNAP School > FAQ > Network Settings
When I cannot access VioStor via the default IP or the IP shown in Quick Setup Wizard, what should I do?

Applied Models:

  • NVR-101
  • NVR-1012
  • NVR-104P
  • NVR-104V
  • VioStor-101A
  • VioStor-101P
  • VioStor-101V
  • VioStor-2008
  • VioStor-2012
  • VioStor-201A
  • VioStor-201P
  • VioStor-201V
  • VioStor-5012
  • VioStor-5020
  • VioStor-8040
  • VioStor-8040U-RP


Please follow the steps below.

  1. Check if the VioStor is turned on.
  2. Check the network connection of the computer and the VioStor.
  3. Check the IP address settings of the VioStor and the connected computer. Make sure they are in the same subnet.
  4. Refresh Quick Setup Wizard and check the IP address of the VioStor.
  5. Enter in the IE browser to connect to the VioStor.