Home > Support > FAQ > Recording
Learn more about QNAP products & features using the Frequently Asked Questions below.
Keyword filter : Category :
Backup & Restore
Camera Settings
Monitoring Page
Network Settings
NVR Installation Guide
System Tools
User Management
QNAP surveillance products supports smart recording feature. Which camera models are supported? 2015/05/14
When I go to NVR playback page to play the recording files, I found some frames are skipped. How can I playback all the frames? 2013/02/19
When I use 'convert to AVI file' on playback and the snapshot function in Windows Vista or above, I cannot save the files in the specified folder. Why? 2013/02/05
In playback mode, why we sometimes could view the playback of one channel but not with another channel at specific time? 2010/03/31
In playback mode, QNAP multi-channels playback support up to four channels playback at the same time. However, we found the playback view time of four channels are not synchronized. Why? 2010/03/31
When I use Mobotix cameras, the image size doesn't match the resolution setting on NVR. Why? 2010/03/31
What is the recording size limitation of VioStor NVR? 2009/12/18
If I enable MxPEG recording of MOBOTIX cameras on VioStor NVR, when I playback the recording files, the picture displayed is containing some large gray blocks hiding a large part of the picture. How to solve it? 2009/11/26
How to convert VioGate-100 video file of IVG ext. to format that can be play by Windows Media Player? 2015/04/23
Why the recording is paused for a while and restarted after I applied changes to VioStor? 2009/06/22
Why the screen turns black when playing back the video? 2009/06/22
If the recording function of VioStor is not working properly, what should I do? 2009/06/22
May I change the video signal standard of VioGate-100/120 and VioCard-100 when they are in use? 2009/06/22
Do VioGate-100/120 and VioCard-100 support NTSC and PAL signals? 2009/06/22
How to calculate the file size of recording by VioGate-100/120 and VioCard-100? 2009/06/22
Why the size of recorded files is different? 2009/06/22
Can the files of multiple VioGate-100/120 and VioCard-100 be saved to the same NAS simultaneously? 2009/06/22
Are the files recorded by VioGate-100/120 or VioCard-100 saved by file size or time? 2009/06/19
What format should the files recorded by VioGate be converted to for playing by Windows Media Player? 2009/06/19
How to calculate the storage needed for recording by VioGate? 2009/06/19
How many frames per second do VioGate-100/120 or VioCard-100 record? 2009/06/19