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[Tutorial] Setup SMS and Email Alert Notifications

"Never miss an important event from your QNAP VioStor NVR"

SMS & Email Alert Notification

What is SMS and email alert?

QNAP VioStor NVR supports SMS and email alert to inform the users about system error or warning. SMS is the abbreviation of Short Message Service which is known for the mobile text message service. By subscribing with the SMS service providers you are able to setup QNAP VioStor NVR to send SMS to the designated mobile phones in the event of system warning or errors. This demostration will show you how to setup both the SMS and Email alert notification on your QNAP VioStor NVR. See below for the usage diagram.

SMS & Email alert usage diagram
Step 1
Sign up and setup a SMS service account

In this demostration I will use Clickatell simply because it offers 10 free SMS after the registration. Now go to Clickatell's website http://www.clickatell.com/login.php under the 'New Customers' setion select 'Clickatell Central (API)'

Fill out your personal information then click on 'Continue'.

Fill out the registration information

Upon successful registration you should receive an email containing the account activation link. You may now check your inbox to complete your account activation. By following the activation link you will be brought to the login screen as the image show below. Type in the password and click on 'Login' to proceed.

Activate your account

Next you will need to verify your mobile number by entering an activation code sent by Clickatell after you enter your mobile phone number and click on 'SEND ACTIVATION CODE'

Mobile number verification

While still logged in with Clickatell, go to 'Manage my Products' and select 'HTTP from 'My Connections dropdown list.

Setup 'My connection' to use 'HTTP' option

Set up the 'HTTP API' by entering the minimum required information, the 'Name', 'Dial Prefix' and 'Callback Type' as the image shown below. Click on 'Submit' once done.

Setup 'HTTP API'

You should now obtain an 'API ID' that is required before using the SMS service. Write this down somewhere as we will need it for the setup in the NAS administration in the next step.

Obtaining the 'API ID'

Up to this point you have completed the account registration and mobile number verfications with Clickatell and have successfully obtained an 'API ID'. You may now proceed to step 2.

Step 2
Set up the SMSC and alert notification by SMS on the NAS

Go to 'System Administration' > 'Notification' > 'Configure SMSC server' and enter the information we got from step 1 to configure the SMSC server and cell phone number, you can send the SMS text message when the different events were chosen, such as Motion detection is detected on an IP camera, Alarm input is triggered on an IP camera as the image shown below.

Configure the SMSC server
Configure the Alert Notification

Congradulations it's all setup and now you may wanna test if your have configure the SMS notification properly by clicking on the 'SEND A TEST SMS MESSAGE' button. If nothing goes wrong you should be able to receive it in less than 10 seconds.

Step 3
Setup the SMTP server and alert notification by Email

Go to 'System Administration' > 'Notification' > 'Configure SMTP server' and enter the e-mail address of the administrator and the IP address of the SMTP server. In case of warning or malfunction, e.g. power outage, a drive is unplugged, an e-mail will be sent to the administrator automatically. You can go to Event Logs to check the details of all errors and warnings. You also get to test if the email sending process works by clicking on the 'SEND A TEST E-MAIL' button.

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Now no matter if you are out at work or away from home you will still be notified of the status and the condition of your QNAP right away by either a SMS sent to your mobile or a letter to your inbox and be able to act in case of any unexpected events.